iTunes 9 and my iPhone

iTunes 9 and my iPhone

I’m sure i’m not the only one who is having this issue – and i know this because of the hundreds of blog posts and comments I’ve scowered trying to figure out how to get my iPhone 3gs to connect to iTunes 9 on my PC running XP PRO without completely freezing iTunes and rendering it completely unusable.

Ever since i upgraded my my iPhone software to 3.1 and my iTunes to 9.0.1.8, i haven’t been able to get my iPhone to sync successfully. I tried every single thing all the disgruntled people said they’ve tried thinking maybe, prayerfully, some how it would work, but nope. Nada – not even a glimmer of hope. Nothing, would allow me to sync my iPhone.

Finally, after spending two and a half hours troubleshooting today and feeling extremely bummed and pretty frustrated, i decided to try the only thing i could think of that i hadn’t already tried: run the diagnostics tests from iTunes.

It worked!

Not sure if this is the ultimate fix, or if it’ll even work the next time i try to sync my iPhone, but here’s what i did to get it to finally connect:

First, I uplugged my iPhone, closed iTunes (by closed i mean ended the unresponsive process) and then re-opened iTunes to run the diagnostics.I started the diagnostics dialog before plugging in the iPhone to get it ready, then i plugged it in and started the tests. Somehow, and it’s beyond me, but this actually worked! Maybe it’s a fluke, but i wanted to share just on the off chance it may work for someone else.

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About the Author

Cecil KillingsworthOnline marketing strategist, web designer, developer, photographer and father of two. I love digital design and marketing, and using it to help my clients finally see results online.View all posts by Cecil Killingsworth

  1. jimmydare
    jimmydare10-10-2009

    Wow – not sure how, but that seemed to work. I had to do it twice, oddly, but second time around I got it. Hope it doesn’t make me do it every time. Anyway – thanks for posting.

  2. dan
    dan10-10-2009

    This worked for me too. It told me the sync test failed, but when I closed all that, iTunes was recognising my iphone and began to sync. at last!

  3. Cecil
    Cecil10-10-2009

    Awesome, glad it worked for you guys too. Maybe we’ll get an update that’ll fix this sooner than later. You listening Apple?

  1. iTunes 9 freezing when i try to snyc my iPhone 3GS – what worked … | Conceptguy10-02-09

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